Professional service providers are being challenged like never before to distinguish themselves. Whether working directly with a business owner, advising a board or serving on a cross-functional team, the need to develop greater relationship currency and trust is tantamount to sustained success. Technical and functional expertise is the foundation for effective performance; however, a growing […]
About CEI Team
This author has yet to write their bio.Meanwhile lets just say that we are proud CEI Team contributed a whooping 28 entries.
Entries by CEI Team
Marc Rosen sat down with Focal Point Social Media to discuss how an abundance mindset in business can be incorporated into establishing and nurturing greater relationship capital. Check out the 18-minute interview:
Focal Point Social Media recently sat down with Client Experience Institute (CEI) co-founder, Marc Rosen, to discuss how an abundance mindset in business can be incorporated into establishing and nurturing greater relationship capital. An abbreviated four-minute podcast, as well as a more in-depth 18-minute recording, is available to CEI nation. Please make it a point […]
As a featured columnist for a five-part series, the first article highlights how client-facing professionals can unleash more meaning with the stakeholders they serve. CEI’s Relationship Capital Model incorporates five levels of value creation and the inaugural spotlight is on the Subject Matter Expert. To view the article, please follow this link.
The Ohio chapter of the LMA, in conjunction with Ice Miller, will kick-off 2017 by hosting a workshop on February 1st. The Client Experience Institute will be sharing their insights on how to forge deeper and more impactful relationships across the stakeholder spectrum.
Client Experience Institute™
Client Experience Institute™ is an advisory firm specializing in serving organizations who are all about delivering more value, more knowledge, and more results to their respective stakeholders. We work with like-minded professionals who are willing to think differently about how value is created, delivered and sustained.
Email: [email protected]
Address: 6100 Oak Tree Blvd., Suite 200, Cleveland, Ohio 44131