Entries by CEI Team

Ohio Women’s Bar Foundation, Leadership Institute

On October 14, 2016, Co-Founder Judy Bodenhamer, was invited back, for the 3rd year, to be a keynote speaker for the Ohio Women’s Bar Foundation, Leadership Institute.  The foundational topic addressed in this day-long program was understanding communications and behavioral styles and how they impact clients, colleagues and an attorney’s personal brand.  The afternoon was devoted […]

A Message from the Founders

After months of interviews, research and discussions with industry thought leaders and influencers, we are excited to formally introduce the Client Experience Institute™ (CEI). By way of background, we wanted to understand how greater value could be created by trusted advisors serving businesses, individuals and organizations. Our premise is predicated on a deep belief that […]

Webinar: Moving Beyond the Trusted Advisor

From Success to Significance Professional service providers are being challenged like never before to distinguish themselves. Whether working directly with a business owner, key stakeholder, or serving on a cross-functional team of experts, the need to develop greater relationship currency and trust is tantamount to sustained success. Technical and functional expertise is the foundation for […]